BRC passes BSI audit with flying colours
For over 10 years, Brian Robson Coachworks has been an accredited by the British Standards Institution (BSI) to hold the Kitemark for Vehicle Damage Repair (Code BS10125). This prestigious certification demonstrates that our business has been tested independently and audited to ensure we meet and exceed the appropriate standards of quality and safety.
In order to maintain the accreditation, two unannounced audits are carried out annually. In February 2017, BRC received an unscheduled visit from the inspectors and we are delighted to announce that we achieved 100% conformity in all areas.
The British Standard BS10125:2014 focuses on four key elements: Repair; methods; people; and equipment and materials. As a result of this latest re-accreditation process, our customers have peace of mind that BRC continues to meet and exceed the highest levels of excellence within the collision repair industry.
By continuing to meet the rigorous standards of the BSI Kitemark for Vehicle Damage Repair, Brian Robson Coachworks in St Albans and Welwyn Garden City is able to prove that:
• Correct repair processes are always followed
• Staff are fully competent and trained to the highest technical standards
• Tools and equipment are suitable and maintained
• Parts used are appropriate for safe repair
• Quality control procedures are always followed
Commenting on passing its latest audit, Dean Marshall, BRC’s Operations Manager, said:
“To achieve the BSI Kitemark for Vehicle Damage Repair in the first place is very demanding in such a technically complex industry. Those companies that do can be justly proud of their performance but the true test of how good you are comes from passing the unscheduled audits. Brian Robson Coachworks has demonstrated that it continues to be at the top of its game in the collision repair business and the results of our latest audit with 100% conformity is a testament to the ongoing training of our skilled team and the way in which we manage the whole repair process. This sends a clear message to our customers that they are always in professional and safe hands when they entrust their vehicle to us.”