Over 40 years experience
Established in St Albans, Hertfordshire more than 40 years ago, Brian Robson Coachworks (BRC) is a two-generation family run business, specialising in vehicle collision repair. Our second collision repair centre, in Welwyn Garden City, was opened in 2010.
Having built a reputation for quality workmanship, reliability, customer service and competitiveness, BRC holds Approved Repairer status with 17 of the UK’s leading car manufacturers. We are, however, able to carry out body repairs on all vehicle models, including prestige models and supercars, as well as vans.
Employing a team of automotive industry-accredited, highly skilled body repair technicians, Brian Robson Coachworks has developed successfully over the years by ensuring that every damaged vehicle delivered to us, that’s been authorised for repair by the owner’s insurer, leaves our workshop in its original condition. Our St Albans and Welwyn centres hold the BSI Kitemark™ for Vehicle Damage Repair, accredited to the standard – BS 10125:2014+A1:2016.
Customers benefit from continual communication with BRC’s dedicated account managers, based at our St Albans central booking office, who provide seamless management of the repair process. We have our own courtesy fleet of Class-A cars to keep customers mobile while their vehicle is in repair.
Recognising the stress involved with a damaged vehicle, our focus on customer service and professionalism is at the heart of Brian Robson Coachworks’ business ethos. Our attention to detail, collision repair industry knowledge and technical excellence set us apart from competitors locally and nationally.
The whole team brings immense experience to customer relationships. We pride ourselves on our accountability and end-to-end management of collision repair, which instils confidence and trust. All work is guaranteed for a minimum of two years, or in line with the stipulations of a client’s insurance policy.
As well as maintaining its family-run heritage and personable customer service, Brian Robson Coachworks operates a responsive business that invests in the latest vehicle technology and staff training. When dealing with BRC, peace of mind comes as standard.
This short video highlights a selection of awards and business achievements earned by our collision repair business over the past few years.