Complete Accident Claim Management

We understand that dealing with the aftermath of an accident can be a stressful time, which is why Brian Robson Coachworks can manage the claim process for you, even if it wasn’t your fault.

Had an accident? Know your legal rights

Following an accident, it's your legal right to have your car repaired anywhere of your choice.

We appreciate fully that customers have a choice when it comes to having their damaged vehicle repaired. Although insurers may encourage a customer to use a specific repairer, ultimately the client has the right to choose where they want their car repaired.

Your insurers 'recommended repairer' may not have manufacturer approval or hold a BS10125 approval like we do here at BRC in St Albans, Hatfield & Welwyn.

REMEMBER; It’s YOUR CAR.YOUR CHOICE!

Hassle Free Claims Management

If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, our expert team takes care of the whole process, whether a private or trade customer.

Just one phone call and we will recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, so you are kept mobile, and have our expert technicians repair your vehicle back to its original standard.

Accidents can be very stressful. We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.